I have a client in Iran. He want US-52 and SS-22 speed controller in October. I sent a PI to him after sending price and freight charge, but i forgot to add freight in the PI , so i send again. Then i send three times because i am not familiar with the PI , and made mistakes a hundred times,
After then, that client do not reply to me, but yestoday, i received a email from a Chinese, said my client from Iran asked him to order the controller from me. What? This is a big surprise, he give me a order regardless of the mistake i made before, he is great, thanks him.
I know the customer trust we Winston, even if I were wrong, still choose to cooperate with us. I will do better, so that customers can trust my ability.